We are seeking a great candidate to join our fast paced, teamwork oriented, and patient focused office in Florissant, Missouri!
This front desk position will help manage our front desk by performing a variety of administrative, clerical and patient focused tasks. Our ideal candidate is a team player and self starter who can see tasks through, with a high attention to detail, and is flexible to shift focuses and multitask when needed! Our patients' experiences are our top priority so we are seeking an individual who communicates and connects easily with others.
Dental experience is not required and we are willing to train the right individual, as long as you have at least 3 years of customer service experience! And of course, dental experience is a huge plus!
This is a full-time position working Mondays from 9:00 a.m.- 6:00 p.m., Tuesdays & Wednesdays from 8:00 a.m.- 5:00 p.m., Thursdays from 8:00 a.m.- 4:00 p.m., and Fridays from 9:00 a.m.- 1:00 p.m., with lunch breaks included.
If you think you may be a fit, we encourage you to apply and we would love to meet you!
MONTHLY BONUS OPPORTUNITIES!!
Essential Duties and Responsibilities
- Greet and checks-in patients, and updates all necessary patient information and insurance.
- Answer phones and schedule and/or cancel patient’s appointments appropriately, answers inquiries about procedures, cost, and insurance. Experience with working on outstanding insurance claims is a plus!
- Knowledgeable with insurance verifications, PPO and Fee for Service billing and processing.
- Check out patients, collect out of pocket costs and scheduling the next visit.
- Respond to emails, online, and voicemail appointment requests and inquiries.
- Communicate with patients via phone, email and text message utilizing Patient Management software.
- Present treatment plans to patients and correspond with other Doctors
- Post insurance payments and follow up on outstanding accounts receivables
- Follow up with patients for next visit procedures when they are overdue for an appointment, and/or need to schedule treatment.
- Must have the ability to multi-task and handle the flow of a fast-paced environment.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- Monday to Friday
- No weekends
Work Location: In person